FAQ's

All-Inclusive Meaning

Room rates include

• government taxes & tipping
• Meals: 5-course dinner, breakfast: Daily
• A variety of sports equipment

See packages page for additional charges.

Booking & Cancellation Policies

What meals included in the price?

A 5-course gourmet dinner and breakfast are included in the prices.

For an additional charge, lunch is available

Are Drinks Included

No, alcoholic and non-alcoholic beverages are not included.

Breakfast does include certain beverages, please see the menu for available options.

Are Park Passes Free

Yes

Exception: Last weekend of September and the first 3 weekends of October, guests must purchase their own park passes online at AlgonquinPark.ca for Saturdays, Sundays, and holiday Mondays.

We will reimburse your pass during your stay.

Is Tipping Required?

We are an All-Inclusive Resort, so tipping is included. We encourage guests to indulge in spa appointments, sports, wine, or extended stays instead. This ensures better quality service throughout the resort for years to come.

Do you accept Pets?

We do not accept pets. Therapy pets may be considered with a certificate from your doctor.

Check-in & Check-out Times

Check-in: 4–5 pm | Check-out: 11 am. Guests accept their invoice and pay upfront, taking responsibility for all charges during the stay.

Room Amenities

View the accommodations amenities List here.

Internet Availability

FREE high-speed internet, sufficient for Steaming and VPN. Fiber-optics installed for fastest connectivity.

EV Chargers

8 Level 2 charging stations, 3 Tesla destination chargers by reception, 1 hidden J1772, and 2 in the upper parking lot. No fees.

Outdoor Pool

Thermal saltwater pool open from May long weekend until 3rd weekend in September (shortened hours September).

Where are the Moose?

Best chance to spot moose is along Highway 60 in Algonquin Park, especially in May & June. Do not approach them.

Sport Centre Hours

Daily 9:30 am – 8:30 pm.

Daily Winter 9:30 am – 4:30 pm.

Smoking Policy

All rooms are non-smoking and non-vaping. There will be a surcharge applied, if you are smoking or vaping or leaving Cannabis in your accommodation. Leave Cannabis in your vehicle as it is known to stink up the accommodation. During the Spring, Summer and Fall there are Firepits set up by the lake for those that indulge, to enjoy.

Check the policy page for more details

Where to Buy Products

Buy Canadian Made "Marshal Mattress" Natural Euro Top Beds HERE
Buy Feather Down Pillows, Feather Mattress Toppers, Feather Duvets HERE

The "Bear Trail" Gift Shop at Couples Resort, Algonquin Park: